Thank you for choosing our store. Before buying get acquainted with the terms of the purchase.

Important Information about This Legal Contract

  • 1.1 This Sale agreement is a contract between a customer and the on-line video course. By making a purchase You confirm that:
    • 1.1.1 The Customer has read all the terms and conditions presented to him while purchasing;
    • 1.1.2 The Customer accepts all the information which is considered to be true that was filled while ordering;
    • 1.1.3 The Customer confirms that he/she is able to download video course;
    • 1.1.4 The Customer has read and learned the video lesson requirements;
    • 1.1.5 The Customer has basic computer knowledge of how to use and download the video lessons that he/she ordered;
  • 1.2 All the terms and conditions of this agreement can be changed without further notice, except for the terms presented on the site at the moment of making a purchase.

Information about software and other important issues

  • 2.1 All the video courses that we sell are downloadable only;
  • 2.2 You will be able to download video courses from special download area which will be created after a successful order;
  • 2.3 The software we sell is packed into archives which contain FULL BACKUP COPIES of the original video course that has .zip format (to open them You need to have a WinZip );
  • 2.4 The video course is in the English language only!
  • 2.6 You won't be able to receive any printed license confirmation;
  • 2.7 You will never receive any CD/DVD, we neither sell CDs nor ship them;
  • 2.9 You preserve the right on exchanging the software (no more than twice) provided that you have already asked for help and the problem with the purchase has not been solved yet by the Support team.
  • 2.10 You will be able to use your account to access the Download Area for two months after you have made the transaction. Be careful with your personal data! We are not responsible for your further actions that might result in the loss of your personal data on your computer.

Privacy policy

  • 3.1 Our company takes full responsibility for a client's personal information protection. Our company doesn't sell and give any private information to third parties. The only reason for using Client's information is connected with the trouble-shooting process: placing an order, refunding, exchanging and supporting;
  • 3.2 You are required to own an original copy of the title you intend to backup, if you sell or give away the original copy, you will either (A) Destroy that backup or (B) Give the backup to the person receiving the original. This restriction applies to PC and MAC.

Delivery of the video course purchased in our Store

  • 5.1 The Client will receive an email notification (after a successful order) which contains all the necessary directions how to get to the download area, how to get a video course downloaded and get it activated;
  • 5.2 The order will be processed and the access to the customer's area will be given within 1 hour or less after the order has been placed. If you do not receive the confirmation email within 24 hours after order placement, you should contact us and the Store will send it to you once more if the transaction has not been declined by the billing agency. If your order has been unsuccessful, no money will be deducted from your Bank account.

Additional fees

  • 6.1 The transaction fee (about 4 US dollars) will be added to the order amount.

Moneyback policy

  • 8.1 If for any reason you are not satisfied with your product during the first 14 days after the purchase, simply contact our customer service team to solve your problem (get connected with our technical support); Refund can be issued in these cases:
    • - software can't be downloaded due to technical problems;
    • - you don't need software (only in case if the software hasn't been downloaded )
    • - other reasons which can't be handled by our Support team;
    • - if the same software has been ordered more than one time.
  • 8.2 Refund can be processed within one week (it is minimal time). As you know it takes some time to transfer money between the banks, so be patient;

Chargeback Policy

  • 9.1 Chargebacks are good neither for you nor for our Store because in this case you will lose 10% of your money and your credit card's fraud rate will increase which in its turn results in inability to make other purchases online. That's why it's easier to make all the disputes together with our Support team and resolve them in a timely manner;
  • 9.2 It is your responsibility to fill in a real, working e-mail address for all communications with the Support team and our Store;
  • 9.3 If the chargeback was made by you, our Store needs to perform the following:
    • - If fraud is suspected, we report the case to the FBI Internet Fraud Complaint Center and BBB;
    • - Initialize legal proceedings against you to recover the order amount, plus the compensation.

THESE TERMS AND CONDITIONS CAN BE CHANGED WITHOUT FURTHER NOTICE.

Best Regards and Thanks