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In Google Apps: Gmail Essential Training, expert Google Apps trainer Susan Cline shows how to streamline the communication process using this web application's advanced and hidden features. Susan shows how to create filters to manage the flow of messages and demonstrates Gmail's powerful search function, which can find messages with just a click. She describes how to customize the inbox to match any communication style, and organize names and email addresses using the Contact Manager.

Course Google Apps: Gmail Essential Training Author Susan Cline SKU ISBN Release Date 2009-08-06 Duration 2.27 hrs / 43 tutorials Work files No Price $ 49.95 Retail price $ 99.95 Language Tags Google

1. What Is Gmail? Introducing Google Apps 04:44 Comparing Gmail with other mail clients 07:19 Signing in and keeping your inbox secure 05:34 2. Navigating Your Mailbox Understanding the interface 06:00 Navigating your mailbox with keyboard shortcuts 03:42 Customizing the look of your mailbox with themes 02:42 "Inbox" vs. "All Mail" 01:29 3. Archiving, Deleting, Stars, and Spam Archiving messages 02:16 Deleting messages 02:37 Controlling spam 02:43 Marking important messages 02:21 4. Conversations Understanding conversation threads 02:23 Replying to and forwarding conversations 02:42 5. Composing Messages Adding recipients 02:49 Formatting messages 03:51 Inserting and displaying images 03:17 Inserting links 01:47 Spell-checking 01:32 Saving drafts 01:26 Creating signatures 01:57 Setting up vacation responses 02:54 6. Handling Attachments Sending attachments 03:21 Opening and downloading attachments 05:31 7. Organizing Email with Labels and Filters

Using the "Labels" and "Move to" buttons 03:51 Creating filters to manage the flow of incoming mail 05:21 Managing existing filters 01:22 8. Searching Gmail Using Gmail's search function 02:47 Conducting specialized searches 04:25 9. Managing Contacts Creating new contacts and editing contact information 03:10 Creating and managing contact groups 03:18 Importing and exporting contacts 05:03 10. Google Chat Chatting with contacts 03:24 Adding, deleting, and blocking chat contacts 03:18 Customizing your chat settings 04:28 11. Accessing Gmail on Mobile Devices Accessing Gmail with the iPhone's web browser 03:11 Syncing Gmail with the iPhone's Mail application 03:56 12. Integrating Microsoft Outlook and Gmail Installing Google Apps Sync for Outlook 03:31 Using Google Apps Sync for Outlook 08:35 13. Troubleshooting Dealing with error messages and strange behavior 04:13 Finding missing emails 03:21 Conclusion Goodbye 00:17